RES-G’s Chicago branch was growing, and so were its customers’ needs and expectations. Unfortunately, the company’s current processes weren’t keeping up. As jobs came in, RES-G’s team was using pen and paper or logging data in “cobbled-together” software systems. RES-G didn’t have a single, unified field service management platform to keep things organized.
Simply put, RES-G had outgrown its current systems, and customers wanted more attention, faster digital processes, and clearer communication.
Download the case study below to see how implementing Davisware's FSM software helped RES-G boost productivity, leading to more profit.